Issue
TIFF images included in Word documents will appear as a red X when the document is converted to a PDF by iRIS.
Resolution
- Open the Word document in edit mode.
- Select the image and right-click on it.
- Select Save as Picture.
- Select either JPG or PNG image format, name the image and click on save.
- Replace the TIFF image with the PNG or JPG image.
- Save the Word document.
- Replace the Word document in iRIS with the new Word document.
Overview
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