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Issue

TIFF images included in Word documents will appear as a red X when the document is converted to a PDF by iRIS.

Resolution

  • Open the Word document in edit mode.
  • Select the image and right-click on it.
  • Select Save as Picture.
  • Select either JPG or PNG image format, name the image and click on save.
  • Replace the  TIFF image with the PNG or JPG image.
  • Save the Word document.
  • Replace the Word document in iRIS with the new Word document.