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Image appears as a red X on Word document converted to PDF

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Created by Fontinha, Marcelo (NIH/OD) [E] on May 20, 2020

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Issue

TIFF images included in Word documents will appear as a red X when the document is converted to a PDF by iRIS.

Resolution

Open the Word document in edit mode.
Select the image and right-click on it.
Select Save as Picture.
Select either JPG or PNG image format, name the image and click on save.
Replace the TIFF image with the PNG or JPG image.
Save the Word document.
Replace the Word document in iRIS with the new Word document.