Problem

I cannot log in to iRIS application.

Solution

NIH iRIS Application uses NIH Active Directory (NIH AD) to authenticate users and allow them to log in.

In order to log in to iRIS, a user must use a valid NIH username and a valid NIH password.

If you forgot your username or your password, please contact NIH Help Desk:

https://itservicedesk.nih.gov/

(301) 496-4357 (HELP)

(301) 496-8294 (TTY)

(866) 319-4357 (HELP)

Normal Hours of Operation:

Mon - Fri: 6am-6pm EST

Limited Support After-Hours

Sat - Sun: 8:30am-5pm EST

Mon - Fri: 6pm-midnight EST

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